Caramel frequently asked questions
Frequently Asked Questions
Straight answers about affiliate links, pricing, data, and where Caramel runs
Does Caramel replace or hijack creator affiliate links?
No. The Caramel coupon extension never replaces, overrides, or injects affiliate links — there is no affiliate code anywhere in the extension, and because it is open source you can verify that yourself. Creators keep 100% of their commissions when you shop with Caramel installed.
Is Caramel really free?
Yes. Caramel is free forever — there is no premium tier, no hidden fees, and no credit card required. The project is open source and maintained by Devino Solutions together with community contributors.
What data does the Caramel extension collect?
The extension never sells your personal information and shares it only with the service providers named in our privacy policy, and it contains no ads and no third-party trackers. To do its job it talks to Caramel's own servers: as you browse, it asks whether Caramel has codes for the current site's domain so the toolbar badge can show a count; when you reach checkout on a supported store it fetches those codes, sends the page and cart context (page title and item names — never payment details) so the right category of codes is chosen, and reports whether a code worked (linked to your account only if you're signed in) so rankings stay accurate for everyone. If you're signed in and you agree to the extension's own prompt, or switch on the extension setting "Share codes I enter at checkout" (it is off by default), it also sends a code you typed yourself once the store accepts it, with the store and your account, and never your cart, order or payment details; shared codes appear to other shoppers without your name, and you can turn the setting off at any time. Your settings and optional sign-in are kept in your browser's extension storage.
Is Caramel the same as Honey?
No. Caramel is an independent coupon extension, not affiliated with Honey or PayPal. Like Honey, it looks up coupon codes for the store you are checking out on and applies the best one; unlike Honey, its extension and web app are open source, it contains no affiliate code, and it leaves creators' affiliate links untouched.
How is Caramel different from Honey?
Honey has been publicly documented replacing creators' affiliate links with its own, and its code is closed source, so its behavior can't be independently audited. Caramel is the opposite by design: fully open source under the AGPL-3.0 license, it never touches affiliate links, and it is free with no premium tier.
How is Caramel different from SimplyCodes?
SimplyCodes does not publish its source code, so what its extension does with your data and with affiliate links can only be taken on trust. Caramel's extension and web app are published under the AGPL-3.0 license for anyone to audit, it contains no affiliate code at all, and it works without an account.
Which browsers does Caramel support?
Caramel is available for Chrome on the Chrome Web Store, for Firefox on Firefox Add-ons, for Microsoft Edge on Edge Add-ons, and for Safari through the App Store.
Is there a Caramel coupon extension for Safari?
Yes. Caramel ships as a Safari extension through the App Store for Mac (macOS) and for iPhone and iPad (iOS), and it is free there like every other version — the same open-source coupon extension as the Chrome, Firefox and Edge builds.
How many coupon codes does Caramel have?
Caramel's catalog holds over 100,000 coupon codes across more than 4,000 online stores, and it is refreshed continuously as new codes are found and dead ones are retired.
Do I need an account to use Caramel?
No. You can install Caramel and let it apply coupons at checkout without creating an account. Signing in is optional.
Can I share a coupon code with Caramel?
Yes. Sign in, open the store's page on Caramel and use Add a code — it shows to other shoppers as Unverified until someone reports it worked. The extension can also share a code for you, but only if you agree: this is off by default, and it turns on only when you accept the extension's own prompt or switch on the extension setting "Share codes I enter at checkout". Once it is on, it sends a code you typed yourself once the store accepts it, and you can turn that off at any time in the extension's settings. Either way we store only the code, the store, and your account (to limit abuse), never your cart, order or payment details, and shared codes appear to other shoppers without your name.
Weighing Caramel against Honey, SimplyCodes or Rakuten? See the coupon extensions compared, or read what changed with the Honey extension.
Still have a question? Ask on our Discord or contact support.
